Returns & Shipping

SHIPPING

  • Flat rate shipping is $9.99 within the United States.

  • Free local delivery is available in the Madison, WI & Monroe, Wi area.

  • Orders ship within 2 business days.

COMPLETE GAME SET

  • Returns accepted within 30 days of delivery.

  • Items must be unused and in original packaging.

  • Return shipping is paid by the customer.

  • Refunds cover the product price. Original shipping is not refunded.

  • Once cups have been used in water we cannot accept a return.

  • Damaged or defective items are always covered — see below.

CAPS AND APPAREL

  • These items are made to order, so we cannot accept returns for sizing or change of mind. Please check the size chart before ordering.

  • Damaged, defective, or incorrect items are covered.

SWIMWEAR

  • Final sale, for hygiene reasons.

  • Damaged, defective, or incorrect items are covered.

DAMAGED OR DEFECTIVE ITEMS

Email us within 30 days of delivery with a photo and your order number. We will send a free replacement and you do not need to ship anything back. For a single broken cup we will simply mail a replacement cup.

HOW TO START A RETURN

Email contact@boucup.com with your order number and reason for return. We will confirm before you ship anything back.

REFUNDS

Issued to the original payment method within 7 business days of us receiving the returned item.